FAQ
Sample Event
Join us on sample date
Join us on sample date
Registration FAQs
Are the registration fees and fundraising requirements the same for adults and children?
Do I need to create a fundraising page?
Do I need to fill out more than one registration form for my partner and/or children?
Does every registrant require an email address?
What if I cannot participate in the Run/Walk? Are there other MJFF events and/or in-person events in my area?
Donation FAQs
Where should I mail check donations? Who should I make my check out to?
How quickly can I expect an online donation to post to a participant's fundraising account?
Are donations tax-deductible?
For international donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
How do I add a dedication when I make a donation?
I'm having trouble making a donation online. Who should I contact?
How do I find a Individual's or team's fundraising page?
Can I donate to a team?
Fundraising FAQs
What can I do if a check is written to me personally?
Can I mail in a cash donation?
Some of my donors are not showing up in the “Recent Donations” section of my fundraising page. Why?
Where can I find a list of the people who have donated to my page?
Why am I receiving emails telling me that I've received a donation?
Can I fundraise using a Facebook fundraiser?
Email FAQs
Where can I find an email template to use when reaching out to donors/team members?
How can I send a thank you email to my donors?
Website FAQs
How do I log into my fundraising page?
What is my personal page URL?